Confidence in facilitating learning

If you are a facilitator of learning, the following points could help give you more confidence in facilitating learning sessions:

  • Be transparent/open and honest with the group about why you’re doing particular activities, or that you’re experimenting with something new – this makes you more part of the group and helps them learn about facilitation as well.
  • Have clear goals, as mentioned earlier – don’t learn for the sake of learning. Know what you want to say and what you want out of a particular session.
  • Listen for emotions – try to read the group’s emotions and reactions, and try to see what is not being said, or who is not speaking – try to bring those out through good questions.
  • Reflect and summarise – your job as facilitator is often to take, generalise, and summarise what participants are saying about a particular topic to help the conversation to arrive at a good conclusion.
  • Ask good questions. Here are some examples to get more clarification or to go deeper, or to guide the conversation back to the topic at hand:
    • Can you give me an example of that?
    • Can you say more about that?
    • How did you come to that conclusion?
    • How do you see that relating to [whatever topic you’re covering]?
    • What do you think a solution to that could be?
    • Have you experienced something like that before? What was it?

A last practical tip on facilitation: go with the flow!

Extracted from Learning Organisations in a South African Context, by Dr Stefan Fourie